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OpenAI markets ChatGPT Enterprise to large firms

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Sam Altman

OpenAI Chief Executive Sam Altman has hosted hundreds of Fortune 500 company executives in San Francisco, New York and London this month, where he and other OpenAI executives pitched AI services for corporate use, going head-to-head in some cases with financial backer Microsoft, attendees told Reuters.
The roadshow-like events illustrate how the company credited with sparking the explosion of generative artificial intelligence with its consumer offering, is looking to grow new sources of revenue from corporates all over the world – some of it potentially on the home turf of its biggest partner.
The three meetings with senior corporate executives – two in the U.S. last week and one in London on Monday – have not been reported previously.
Altman directly addressed more than 100 executives in each city at the events, according to attendees who spoke on the condition of anonymity.
At each event, Altman and chief operating officer Brad Lightcap offered product demonstrations, including ChatGPT Enterprise, the enterprise-grade of its famous chatbot that generates text from simple prompts, software to connect customer applications to its AI services known as APIs, and its new text-to-video models.
OpenAI has promised that ChatGPT Enterprise customers’ data will not be used to train its models. Talking to potential customers from industries including finance, healthcare and energy, OpenAI executives highlighted a range of applications, such as call-centre management and translation. They noted that the consumer version of its chatbot is already in use by more than 92 per cent of Fortune 500 companies.
Microsoft, the largest investor in OpenAI, offers access to OpenAI’s technology through its Azure cloud and by selling Microsoft 365 Copilot, a productivity tool powered by OpenAI’s models targeting enterprises.
Some executives in the audience at the events asked why they should pay for ChatGPT Enterprise if they are already customers of Microsoft, attendees said.
Altman and Lightcap responded that paying for the enterprise service allowed them to work with the OpenAI team directly, have access to the latest models and have more opportunities to get customized AI products, according to attendees present.

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